Last updated: January 15, 2025
GetAILearn, Inc. ("GetAILearn," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (getailearn.com) or use our learning platform and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
We collect information you voluntarily provide when you register for an account, enroll in courses, contact us for support, or complete profile information. This includes: full name, email address, billing information (processed by our payment processor), professional background and work experience, learning preferences and goals, and communications you send to us.
When you use our platform, we automatically collect certain technical information including: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, clickstream data, device identifiers, and learning activity data (quiz responses, lab completion times, video watch duration).
We use cookies and similar tracking technologies to operate the platform and improve your experience. You can control cookie preferences through your browser settings or our cookie consent tool. For details, see our Cookie Policy. We use localStorage (not traditional cookies) for session state management. We do not use cross-site tracking technologies.
We use collected information for the following purposes:
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. We process your personal information based on: performance of a contract (course enrollment and delivery), legitimate business interests (platform improvement, fraud prevention), legal obligations (tax and regulatory compliance), and your consent (marketing communications, optional cookies).
We share information with trusted third-party service providers who assist in platform operations, including cloud hosting providers, payment processors, email delivery services, and analytics platforms. These providers are contractually required to use your information only to provide services to us.
If you opt into our career placement program, we share your name, certification achievements, and professional profile with our hiring partner network. This sharing is voluntary and requires explicit consent. You may withdraw from the placement program at any time through your account settings.
We may disclose information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of GetAILearn, our users, or others.
In the event of a merger, acquisition, or sale of substantially all assets, your information may be transferred as part of that transaction. We will notify you via email and prominent notice on our platform before your information becomes subject to a different privacy policy.
We retain your personal information for as long as your account is active or as needed to provide our services. Learning progress data is retained for five years from last platform activity to support credential verification requests. Payment transaction records are retained for seven years as required by tax law. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Under CCPA/CPRA, California residents have the right to: know what personal information we collect and how it is used, request deletion of personal information (subject to exceptions), opt out of the sale or sharing of personal information (we do not sell personal information), correct inaccurate personal information, and limit the use of sensitive personal information. To exercise these rights, email learn@getailearn.com with subject "Privacy Request." We will respond within 45 days.
We implement industry-standard technical and organizational security measures to protect your personal information, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls limiting employee access to personal data on a need-to-know basis, regular security audits and penetration testing, and incident response procedures. No method of transmission or storage is 100% secure. If you become aware of a security vulnerability, please notify us at learn@getailearn.com.
GetAILearn is a professional education platform intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.
Our platform may contain links to third-party websites, including our hiring partners. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy periodically. When we make material changes, we will notify you via email and display a prominent notice on our platform at least 30 days before the changes take effect. Continued use of our services after that date constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your rights, contact us at:
GetAILearn, Inc.
525 University Ave, Suite 300
Palo Alto, CA 94301
Email: learn@getailearn.com (subject: Privacy Request)
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
In general, we retain account information for the duration of your relationship with us plus a reasonable period afterward. Log data is retained for up to 12 months. Analytics data may be retained in aggregated, anonymized form indefinitely.
We may transfer your personal data to countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities, adequacy decisions, or other legally recognized mechanisms. You may request information about these safeguards by contacting us.
Our services are not directed to individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that data promptly.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can take appropriate action.
If you are a California resident, you have the right to: (1) know what personal information is collected about you; (2) know whether your personal information is sold or disclosed and to whom; (3) opt out of the sale of your personal information; (4) access your personal information; (5) request deletion of your personal information; (6) not be discriminated against for exercising your privacy rights.
To exercise these rights, please submit a verifiable consumer request to our privacy team. We will respond within 45 days. We do not sell personal information as defined under California law.
For questions about our privacy practices or to exercise your rights, you may contact our Data Protection Officer at the address provided in this policy. We are committed to working with you to resolve any privacy concerns promptly and transparently.
We may use automated processing to analyze your data in certain contexts, such as fraud detection or personalized recommendations. You have the right to request human review of automated decisions that significantly affect you. To exercise this right, contact us using the information provided in this policy.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
In general, we retain account information for the duration of your relationship with us plus a reasonable period afterward. Log data is retained for up to 12 months. Analytics data may be retained in aggregated, anonymized form indefinitely.
We may transfer your personal data to countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities, adequacy decisions, or other legally recognized mechanisms. You may request information about these safeguards by contacting us.
Our services are not directed to individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that data promptly.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can take appropriate action.
If you are a California resident, you have the right to: (1) know what personal information is collected about you; (2) know whether your personal information is sold or disclosed and to whom; (3) opt out of the sale of your pe